Detailed instructions for every type of auto insurance claim
Claim-Specific Guidance
Detailed instructions for every type of auto insurance claim
Immediate Actions
- •Document all damage with clear, well-lit photos showing the extent of hail dents
- •Take photos from multiple angles and distances
- •Note the date, time, and location of the hail storm
- •Check local weather reports to confirm the hail event
- •Do not attempt repairs before the adjuster inspection
- •Consider getting an independent damage assessment
- •Record the address or GPS coordinates where the vehicle was parked during the hail storm
Location Documentation
For hail damage, record the precise location where the vehicle was parked during the storm, including driveway address, parking lot name, or garage location. Note if it was covered or uncovered.
Documentation Checklist
Photos/Videos
- • Overall vehicle damage
- • Close-up damage details
- • License plates and VIN
- • Surrounding area context
- • Street signs, landmarks, or GPS coordinates
Paperwork
- • Police report number
- • Witness contact info
- • Maintenance records
- • Previous repair history
- • Exact address or GPS coordinates of incident
Adjuster Interview Tips DO:
- • Be factual and concise
- • Stick to what you know
- • Ask for clarification
- • Take notes of the conversation
- • Provide precise location details
DON’T:
- • Admit fault
- • Speculate about causes
- • Volunteer unnecessary information
- • Sign anything immediately
- • Estimate location vaguely